Delivery and Return

Sales Agreement and Return Conditions


Phone: +905432046714
The person who made a purchase from
2.1- BUYER, on the website belonging to the SELLER.
Basic characteristics of the product subject to the contract, sales price and payment method and preliminary information regarding delivery
He declares that he has read the information and is informed and has given the necessary confirmation electronically.
2.2- The product subject to the contract will be delivered 24 hours after the order period, unless a special situation is specified.
It is guaranteed that it will be ready for delivery.
2.3- If the product subject to the contract will be delivered to a person/organization other than the BUYER, it will be delivered
SELLER cannot be held responsible if the person/organization does not accept the delivery.
2.4- SELLER ensures that the product subject to the contract is delivered intact, complete and with the qualities specified in the order.
is responsible for making it happen.
2.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER.
It must be delivered and the price must be paid using the payment method preferred by the BUYER.
If the price of the product is not paid for any reason or is canceled in the bank records, the SELLER
is deemed to be free from the obligation to deliver.
2.6- SELLER may not be responsible for force majeure or adverse weather conditions that prevent transportation, such as interruption of transportation.
If the product subject to the contract cannot be delivered within the deadline due to extraordinary circumstances, the situation
It is obliged to notify the BUYER. In this case, the BUYER must cancel the order and
Replacement of the product with a similar one, if any, and/or elimination of the obstacle to delivery time.
may exercise one of their rights to postpone the decision until it is lifted. If the BUYER cancels the order
The amount paid will be paid to him/her in cash and in lump sum within 10 days.
2.7- This contract is signed by the BUYER and sent to the SELLER by fax or mail.
It becomes valid after its delivery.
Responsibilities of the seller or provider
(1) The seller or provider shall receive notification that the consumer has exercised his right of withdrawal.
collected within 1 day from the date, including delivery costs to the consumer, if any.
is obliged to refund all payments.
(2) The seller or provider shall pay all refunds specified in the first paragraph to the consumer when purchasing.
in accordance with the payment instrument used and without any costs or liabilities to the consumer.
He has to do it all at once without bringing it.
(3) In exercising the right of withdrawal, the return costs will clearly be borne by the consumer.
Unless stated, the seller or provider is responsible for these charges. However, the consumer will pay
The price cannot under any circumstances exceed the delivery costs paid for the order. Otherwise, the excess part
It is paid to the consumer together with the price of the goods subject to withdrawal within the same period.
(4) The seller delivers his deliveries with his own service vehicles and at the time requested by the customers.
is obliged.
Consumer obligations
(1) Proper notification regarding the exercise of the seller's or provider's right of withdrawal
If he does not do so, the consumer will be responsible for any change or deterioration that occurs in the goods in question.
cannot be held responsible.
(1) In determining the period of right of withdrawal;
1. a) For goods that are subject to a single order and delivered separately, the consumer or consumer
The day when the third party determined by the company receives the last goods,
2. b) In contracts where regular delivery of goods is made for a certain period of time, the consumer or
The day when the third party determined by the consumer receives the first goods
is taken as basis.
(2) Delivery of the goods by the seller to the carrier is not considered as delivery to the consumer.
(3) Right of withdrawal regarding the delivery of goods in contracts where the delivery of goods and the performance of services are made together
provisions apply.
Exercise of the right of return
(1) The notification regarding the exercise of the right of withdrawal must be made in writing or before the right of withdrawal expires.
It is sufficient to direct it to the seller or provider with a permanent data storage.
(2) In exercising the right of withdrawal, the consumer must submit the form attached to this Regulation.
He/she may also make a clear statement stating his/her decision to withdraw. Seller or provider,
website so that the consumer can fill out this form or send the declaration of withdrawal.
You can also offer options via .
(3) In sales made over the phone, the seller or provider must submit the form annexed to this Regulation at the latest.
must be sent to the consumer until the delivery of the goods or the performance of the service.
(1) Unless otherwise agreed by the parties, the consumer cannot exercise his right of withdrawal in the following contracts:
1. a) Prices of which vary depending on fluctuations in financial markets and the seller or
Contracts for goods or services that are not under the control of the provider.
2. b) Regarding goods prepared in line with the consumer's wishes or personal needs
3. c) Regarding the delivery of goods that can quickly deteriorate or expire
(2) It is not suitable for return due to health or hygiene reasons, and after delivery, packaging, tape, seal,
Contracts regarding goods whose protective elements, such as packages, have been opened.
(3) Services performed instantly in electronic environment and intangible services delivered instantly to the consumer
contracts for goods.
5.1- People under the age of 18 cannot shop from the SELLER.
5.2- SELLER is not responsible for price inaccuracies caused by typesetting and system errors.
In the implementation of this contract, up to the value declared by the Ministry of Industry and Trade, Consumer
Arbitration Committees and Consumer Courts in the place of residence of the BUYER or SELLER
is authorized.
If the order is placed, the BUYER is deemed to have accepted all the conditions of this contract.